Mossée is proud to offer Free Standard Shipping Australia‑wide on all orders, with no minimum spend.
Processing Times
All orders are processed within 1–2 business days. During peak periods or promotional events, processing times may be slightly extended.
Delivery Timeframes
Delivery timeframes may vary depending on your location and courier network conditions.
Mossée currently ships to New Zealand only but will expand to include other international destinations in the future.
Delivery Timeframes
International delivery typically takes 7–21 business days, depending on the destination and customs processing times.
Duties & Taxes
International customers are responsible for any import duties, taxes, or customs fees charged by their local authorities.
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your parcel at any time via the Australia Post’s online tracking portal.
If your parcel is delayed, lost, or arrives damaged, please contact our customer care team at enquiry@mossee.com.au within 10 days of the expected delivery date. We will work with the courier to resolve the issue promptly.
